BidWise Ai LLC (“BidWise,” “we,” “us,” or “our”) operates the BidWise app, website, and related services. This Privacy Policy explains what information we collect about you, how we use it, who we share it with, and the rights you have. It applies to our website at bidwiseinvest.com, our mobile app, and any related services (collectively, the “Service”).
By using the Service you agree to the practices described here. If you do not agree, do not use the Service.
1. Information we collect
1.1 Information you provide
- Account information. Email address and password when you create an account. Optional profile fields like your name and county preference.
- Subscription information. When you subscribe, our payment processor (Stripe) collects your billing details directly. We receive a subscription status, plan tier, and customer identifier — we do not store full card numbers.
- Watchlist and pipeline data. Criteria you set on watchlists (county, minimum equity, minimum deal score), properties you save, and properties you add to your pipeline.
- Communications. If you contact support, we keep a record of the conversation and the email address you used.
1.2 Information we collect automatically
- Usage data. Pages or screens you view, features you use, and the time and date of those actions.
- Device data. Device type, operating system, mobile push notification token (if you grant permission), app version, and a session identifier.
- Log data. IP address, browser or app user-agent string, and approximate location derived from IP for security and analytics purposes.
- Cookies and similar technologies. The website uses essential session cookies for sign-in. We do not use third-party advertising or cross-site tracking cookies.
1.3 Information we do not collect
We do not collect government-issued identifiers, precise GPS location, contact lists, health data, biometric identifiers, or photos and videos from your device. We do not use third-party advertising SDKs.
2. How we use information
- Operate, maintain, and improve the Service.
- Authenticate you and keep your account secure.
- Process subscription payments and send billing notices.
- Send watchlist match alerts you have opted into (email and push).
- Respond to support requests and provide customer service.
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms of Service.
3. How we share information
We do not sell your personal information. We share limited information with the following categories of service providers strictly to operate the Service:
- Hosting and database (Supabase). Stores your account, watchlists, pipeline data, and notification preferences. Located in the United States.
- Payments (Stripe). Processes subscription payments. Stripe is the controller of payment card data; we receive only the subscription state.
- Email delivery (Resend). Sends transactional and watchlist alert emails on our behalf.
- Push notifications (Expo, APNs, FCM). Delivers push notifications to your device. The push token itself is opaque and tied only to your account.
- Property data providers. We obtain public auction and county property records from third-party data sources. These transfers are outbound (provider to us) and do not involve your personal information.
We may also disclose information when required by law, in response to a valid legal process, to protect the safety of users or the public, or in connection with a merger, acquisition, or sale of assets (subject to confidentiality protections).
4. Data retention
We retain account information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time using the contact information below; we will delete or anonymize your data within 30 days unless we are required to retain it.
5. Security
We use industry-standard safeguards including TLS encryption in transit, encryption at rest for our database, role-based access controls, and row-level security policies on user data. No system is perfectly secure; we cannot guarantee absolute protection of your information.
6. Your California privacy rights (CCPA / CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to know what categories of personal information we collect, the sources, the purposes, and the categories of third parties we share it with.
- Right to access the specific pieces of personal information we hold about you.
- Right to delete personal information we have collected from you, subject to legal exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.
- Right to non-discrimination for exercising any of the above rights.
To exercise these rights, email privacy@bidwiseinvest.com from the email address on your account, or send a written request to the mailing address below. We will verify the request and respond within 45 days as required by law.
7. Children
The Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, contact us and we will delete it.
8. International users
BidWise is operated from the United States. If you access the Service from outside the United States, you understand that your information will be transferred to and processed in the United States, which may have different data protection rules than your country.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top and, for material changes, give you notice through the Service or by email. Continued use of the Service after a change constitutes acceptance.
10. App Store distribution
The BidWise iOS app is currently distributed through an Apple Developer Program account registered to Voyant LLC. The App Store may display Voyant LLC as the seller of record on the app’s listing during this transition period. BidWise Ai LLC remains the operator of the Service and the controller of all personal information described in this Privacy Policy. We expect to transition the developer account to BidWise Ai LLC and will update this section when the transfer is complete.
11. Contact us
BidWise Ai LLC
Attn: Privacy
8735 Dunwoody Place, #STE R
Atlanta, GA 30350
United States
Email: privacy@bidwiseinvest.com